1.1 Wynncom Digital Devices Private Limited is a company incorporated under the Companies Act, 2013 and having its registered office at WZ-106/101, Rajouri Garden Extension, New Delhi – 110027 and carries its operations and activities under the brand ‘Lime.ai’. This website www.lime.ai (“Website”) and the mobile application (“Mobile App”) has been set up, and is operated and maintained by Wynncom Digital Devices Private Limited. Lime.ai acts as an electronic marketplace and an intermediary that provides an electronic venue for sale of goods and services (“Products”) by Wynncom Digital Devices Private Limited itself and third party sellers (“Vendors”) to the end customers. 1.2 The terms “We” / “Us” / “Our” used in this Policy refer to Wynncom Digital Devices Private Limited and the terms “You”/ “Your”/ “Yourself” in this Policy refers to the users of the Website / Mobile App “Users” i.e. (a) Sellers of Products on the Website / Mobile App; b) Buyers of Products on the Website / Mobile App; or (c) All persons who visit or access this Website / Mobile App, or avail any of its functionalities or use any data or information available on the Website / Mobile App in any manner.
4.1 Collection of “Information”: Wynncom Digital Devices Private Limited may request for, collect or gather such “Information” (which shall include data) as it deems necessary, relevant or incidental for rendering an improved shopping experience to Users and for other purposes as specified in Paragraph 6 below. 4.2 Personal Information: Such “Information” may include Personal Information relating to Users such as (a) User’s name, address, telephone number, e-mail address, postal address, delivery address (if different), gender, purchase history etc. (b) financial information such as bank account or credit or debit card information; (c) physical condition of User; (d) a description of the item requested or purchased; (e) the internet protocol (“IP”) address of User’s computer; (f) any other “sensitive personal data or information” relating to the User as defined under the applicable Rules under the Act. Non-personal Information: Wynncom Digital Devices Private Limited may also collect certain non-personal Information from the User, when the User visits and / or uses the Website/Mobile App. Such non-personal Information would include but not be limited to information such as geographical location of User, IP address, type of browser, operating system of User’s device, environmental details like indoor temperature and details of usage of Website/Mobile App etc. Such non-personal Information is collected through various ways including “cookies”. Cookies are text files placed on Your computer, to help the website analyse how You use the site. Such information is not used to track information about individuals, but is used on an aggregate level to customize our site, improve the online experience of the User and plan advertising and promotions. The sensor data from Mobile App is analysed by our AI/ML engine to provide better comfort settings for user.
5.1 The information referred to above may be collected or received by Wynncom Digital Devices Private Limited (a) directly from the User or user Mobile App, when the User either provides any specific information on the Website/ Mobile App; or (b) from use of the Website / Mobile App by the User; or (c) from third parties who have collected any Information relating to the User, and who have shared it with Wynncom Digital Devices Private Limited. 5.2 There are times when You may provide information to us voluntarily, otherwise than through use of the Website/ Mobile App. This occurs when You provide Your feedback to us through e-mails, return forms, letters or telephone calls. We may use this information to respond to Your query and to keep track of feedback received from You.
Wynncom Digital Devices Private Limited relies on Users to notify it of any changes in personal information. Should any inaccurate information come to Wynncom Digital Devices Private Limited attention, it will investigate and correct the information and, if necessary, apprise the User of the change. Only those staff members who need the User’s personal information in order to respond to the User’s requests are given access to it. Employees are provided with training and information regarding the proper handling of personal information. All information stored in Wynncom Digital Devices Private Limited computer system is protected from unauthorized access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons.
Should you have any queries about our privacy policies, unresolved concerns regarding privacy or data use we have not addressed satisfactorily, please contact us at firstname.lastname@example.org