Return And Refund Policy
1. What is your return policy?
We offer return/replacement of Products
ordered on Wynncom Digital Devices Private Limited within 7 days of delivery of the order. You are
welcome to try on a product but please take adequate measure to preserve its condition. All items to
be returned or exchanged must be in their original condition with all original tags and packaging
intact.
2. What is the refund policy for the returned item?
If you have paid for the order using bank account/credit card/debit card, then the refunded amount
gets credited to your bank/credit card account within 7 business days from the date of by Wynncom
Digital Devices Private Limited, after the products clear the Q.C process. If you have paid for the
order using LR Credits, then the amount gets refunded to your LR account within 5-10 business days
from date of product clearing Q.C at our Warehouses. Please note that in case of any refund to your
bank account you shall need to comply with the Company’s Policy in this regard which shall be a
conclusive undertaking at your end in all aspects. Please further note that you shall be completely
responsible for providing correct bank details and the company shall not be responsible incase wrong
information has been provided to it.
3. How do I return my order?
You can contact our customer care executive on +91 8500937397 Working Hours : 10AM-7PM, All Days or
you can write to us on customersales@lime.ai You will get a refund once your order is picked up & checked for
quality subject to applicable exceptions.