Terms Of Sale
1. IMPORTANT TERMS
1.1 This terms of sale ("Terms of Sale") document is an electronic record in the form of an
electronic contract formed under Information Technology Act, 2000 and rules made thereunder and the
amended provisions pertaining to electronic documents / records in various statutes as amended by
the Information Technology Act, 2000. This Terms of Sale document does not require any physical,
electronic or digital signature and it is a legally binding document between the Buyer and the
Vendor 1.2 For the purposes of this Terms of Sale document, wherever the context so requires “You”
or “User” shall mean any natural or legal person who uses or accesses the Website, or purchases any
goods and/or services (“Products”) on the Website. The term, “We” , “Us” , “Our” shall mean Wynncom
Digital Devices Private Limited. (“www.lime.ai”) (the “Website”) is referred to as the “Vendor” and
a User who purchases Products using the Website is referred to as the. “Buyer” 1.3 By listing of the
Products on the Website, the Vendor makes an offer to sell the listed Products to the Buyer and once
the Buyer agrees to buy a Product, the Buyer accepts the offer to sell made by the Vendor. These
Terms of Sale will be effective and binding on the Vendor upon Vendor’s advertising, exhibiting and
creating a listing of the product on the Website, and shall be effective and binding on the Buyer
upon Buyer agreeing to purchase the Products so listed by the Vendor. 1.4 Both the Vendor and the
Buyer are requested to read these Terms of Sale carefully before listing any Product or before
buying any Product using the Website respectively. These Terms of Sale are to be read with the
various agreements along with the Terms of Use, Privacy Policy and all other policies of the
Website. The Vendors are requested not to list their Products and the Buyers are requested not to
make purchases using the Website if they are not agreeable to these Terms of Sale. 1.5 These Terms
of Sale may be revised from time to time, therefore both the Buyer and the Vendor are requested to
read these Terms of Sales carefully before purchasing or listing a Product using the Website
respectively. Your continued use of the Website following such changes and modifications to these
Terms of Sale will constitute Your acceptance of such changes or modifications.
2. OFFER AND ACCEPTANCE OF THE PRODUCT
2.1 The contract for sale of the Product is a bipartite contract between the Buyer and the Vendor.
Wynncom Digital Devices Private Limited is not a third party beneficiary under such bipartite
contract. By listing the Product on the Website, the Vendor makes an offer to sell the Product to
the Buyer and once the Buyer agrees to buy the Product listed by the Vendor, it accepts the offer to
sell the Product made by the Vendor. The offer to sell the Product made by the Vendor is not an
absolute and unconditional offer. The Vendor is entitled to repudiate the same at any time before
the delivery of the Product to the Buyer without any liability or any obligation towards the Buyer.
3. PRODUCTS
3.1 The sale of the Products on the Website is governed by the description and specifications of the
Product and the terms of warranties provided by the respective Vendors in addition to these Terms of
Sale. The details of the warranty, if any, being provided by the Vendor of the Product should be
specified on the relevant Product webpage or on the Product label. Wynncom Digital Devices Private
Limited shall not be liable to fulfil any warranty being provided by the Vendor. 3.2 Unless
otherwise specified all payments by the Buyer shall be required to be made online. In specific
cases, Wynncom Digital Devices Private Limited/Vendor may make available other modes of payment to
the Buyer. The details of such alternate modes of payment shall be made available on the Product
webpage. 3.3 The stock status of all the Products is shown on the Website as ‘In Stock’ or ‘Out of
Stock’. However, sometimes a Product may not be available to be delivered to the Buyer after receipt
of the order from the Buyer. This may happen when multiple orders are placed on the Website
simultaneously. Hence, the final order status of the Product will be reflected on the Website as
‘Order Accepted’ after confirmation of availability of the Product is received from the Vendor. 3.4
In case the Buyer’s order is cancelled for any reason after the payment has been processed, the
amount received from the Buyer shall be returned, reversed or remitted back to the Buyer depending
upon the mode of payment used by the Buyer to make the purchase. This document is published by
Wynncom Digital Devices Private Limited in accordance with the applicable provisions of the
Information Technology Act, 2000 and Rules thereunder that require publishing of the Terms of Use
for access or usage of a website. Your use of the Website and services and tools are governed by
Terms of Use as applicable to the Website including the applicable policies which are incorporated
herein by way of reference. If You transact on the Website, You shall be subject to the policies,
including "Terms Of Sale" document that are applicable to the Website for such transaction. By mere
use of the Website, You shall be contracting with Wynncom Digital Devices Private Limited and these
terms and conditions including the policies constitute Your binding obligations, with Wynncom
Digital Devices Private Limited. 3.5 As regards the sale of Product (goods) by Vendor to the Buyer,
the Vendor hereby represents and warrants to the Buyer that: Vendor has the right to sell the
Products to the Buyer on or through the Website; Buyer shall have and enjoy quiet possession of the
Products; Products shall be free from any charge or encumbrance in favour of third party; Buyer
shall be entitled to all the warranties and other collaterals applicable to the Product or as
generally made available by the manufacturer or Vendor of the Product; Product shall meet the
description and specifications as provided on the Website.
4. SELLING PRICE
4.1 The Selling Price of the Product is provided on the Website on 'as is' basis as provided by the
Vendor and is subject to revision without notice. 4.2 Unless stated otherwise, all prices are
inclusive of VAT, service tax and other taxes applicable under law.
5. DELIVERY OF PRODUCTS
5.1 It is the responsibility of the Vendor to package and dispatch the Products to the Buyers. The
risk of any damage, loss or destruction to the Products during the course of the delivery or during
transit shall be that of the Vendor. 5.2 Unless stated otherwise on the Product webpage, the
delivery of the Products shall be done free of cost. 5.3 The Vendor shall make best efforts to
dispatch all orders within 2 (Two) to 3 (Three) working days and have the same delivered within 2
(Two) to 4 (Four) working days after the dispatch, contingent upon the location of the delivery. Any
delay in dispatch of the Product shall be communicated to the Buyer through sms/e-mail/voice call.
5.4 Please note that there is no guaranteed dispatch time and any information about the dispatch
time is estimate only and should not be relied upon as such. Therefore, time is not the essence of
the bi-partite contract between the Buyer and the Vendor for purchase and sale of Product on or
through the Website. However, the Product shall not be delivered to the Buyer unless the Buyer makes
the payment of purchase of the Product. 5.5 You shall be bound to accept delivery, or to ensure
acceptance of delivery, of the Products upon their delivery to the shipping address. The Vendor, or
the logistic service provider engaged by the Vendor will only approach Your shipping address once,
for delivery of the Products, and if there is nobody available at the shipping address to take
delivery of the Product at the shipping address then, You shall be liable to the Vendor for such
non-acceptance of the Products delivered to You. The Vendor may levy and deduct such costs, damages,
penalties etc. to compensate for non-acceptance of the Products delivered to You by the Vendor. 5.6
The title in the Products and other rights and interest in the Products shall directly pass on to
the Buyer from Vendor upon delivery of such Product and upon full payment of price of the Product.
Upon delivery, the Buyer is deemed to have accepted the Products. The risk of loss shall pass on to
the Buyer upon delivery of Product.
6. ORDER CANCELLATION
6.1 The Buyer can cancel any order only before dispatch of goods by the Vendor. The Buyer may cancel
any order before dispatch, by getting in touch with the Customer Care service team on their Toll
free number 1800-419-9399 or on their e-mail id wecare@Lime.AI in within 48 hours of placing the
order. Any payment made by the Buyer for such an order shall be refunded to the Buyer within
7(Seven) to 10(Ten) working days of receiving the request for cancellation. 6.2 The Buyer can cancel
any order only before dispatch of goods by the Vendor. The Buyer may cancel any order before
dispatch, by getting in touch with the Customer Care service team on their Toll free number
1800-419-9399 or on their e-mail id wecare@Lime.AI in within 48 hours of placing the order. Any
payment made by the Buyer for such an order shall be refunded to the Buyer within 7(Seven) to
10(Ten) working days of receiving the request for cancellation.
7. GENERAL TERMS ABOUT OUR RELATIONSHIP WITH YOU
7.1 Lime.AI’s role is that of an intermediary in the form of an online marketplace and is limited to
managing the website to enable the vendor to exhibit, advertise, display, make available and offer
to sell the products and to enable buyer to purchase the products so offered, and other incidental
services to facilitate the transactions between vendors and the buyers. Accordingly, the contract
for sale of any of the products shall be a bipartite contract between the vendor and the buyer. At
no time shall Wynncom Digital Devices Private Limited have any obligations or liabilities in respect
of such contract nor shall Wynncom Digital Devices Private Limited hold any title in the products.
The title in the products and other rights and interest in the products shall directly pass to the
buyer from the vendor. 7.2 These terms of sale shall not amend or modify any agreements, contracts,
terms or policies between the buyer or vendor on one hand and Wynncom Digital Devices Private
Limited on the other hand. 7.3 Wynncom Digital Devices Private Limited does not control, endorse or
accept responsibility for any product (including but not limited to product catalogues) offered by
vendors accessible through the website or any linked sites. Wynncom Digital Devices Private Limited
makes no representations or warranties whatsoever about, and shall not be liable for, vendor or any
such third parties, their products including representations relating to merchantability, fitness of
a product or service for a particular purpose, and non-infringement of third party intellectual
property rights. Any transactions that buyer may have with such third parties are at buyer’s own
risk. The products shall be subject to vendor's terms and conditions for warranty, service and
maintenance, and Wynncom Digital Devices Private Limited does not accept any responsibility for the
same. Wynncom Digital Devices Private Limited also does not accept any responsibility for the usage
of the products by the buyer. 7.4 Wynncom Digital Devices Private Limited specifically disclaims any
liability with regard to any illegal, infringing, fake, duplicate, spurious, defective or
counterfeit, refurbished, expired products purchased by buyer from the vendor and Wynncom Digital
Devices Private Limited shall not assume any liability if the product purchased or availed by buyer
from the vendor is not exactly as per specifications detailed in the purchase confirmation order.
7.5 Wynncom Digital Devices Private Limited is in no way responsible or liable for the offer for
sale or sale of the product by the vendor to the buyer, its delivery, the warranty terms (if any)
related to the product and the return, refund or cancellation of purchase of any products. 7.6
Wynncom Digital Devices Private Limited does not warrant that the sale price provided by the vendor
of the product is accurate, proper and valid. Any error in the sale price shall be solely attributed
to the vendor and not Wynncom Digital Devices Private Limited. prices, product description and
availability of the product are vendor's responsibility. 7.7 Buyer expressly acknowledges that the
vendor selling the defective product will be responsible to buyer for any claims that buyer may have
in relation to such defective product and Wynncom Digital Devices Private Limited shall not in any
manner be held liable for the same. 7.8 Wynncom Digital Devices Private Limited shall not assume any
liability for the non-availability of the product, delivery of the product directly by the vendor
and the installation of the product where required. 7.9 Wynncom Digital Devices Private Limited will
not be responsible for any defects in the products sold by the vendor using the website. However,
Wynncom Digital Devices Private Limited shall facilitate resolution of disputes that may arise
between the buyers and vendors pursuant to their transactions with each other on the website.
8. MISCELLANEOUS
8.1 Events Beyond Reasonable Control (Force Majeure). The Vendor will not be responsible for any
delay or failure to comply with these Terms of Sale or the additional policies if the delay or
failure arises from any event which is beyond the Vendor’s reasonable control. Such events would
include (but are not limited to) fires, floods, earthquakes, storms, natural disasters, war, civil
unrest, acts of terrorism or malicious damage to or destruction of premises, equipment or goods or
by reason of any act done pursuant to a trade dispute or shortages of labour. 8.2 Invalidity. In the
event that one or more of the terms set out in these Terms of Sale or in the additional policies is
held to be invalid by a competent authority, the remaining terms of the Terms of Sale and the
additional policies shall continue to have effect and You will still be bound by them. 8.3 Privacy.
Personal information, such as Your contact details, that You provide to us during the order process
will be kept and used by us in accordance with our Privacy Policy. 8.4 Notices and other
communications. You will be required to provide a valid phone number and e-mail at the time of
placing Your order with Us. We may communicate with You by e-mail, SMS, phone call or by posting
notices on the Website or by any other mode of communication. You hereby consent to receive all
notices and communications from Us by the modes mentioned herein. You are required to use only the
specific email id / phone number given by You at the time of placement of the order for
communications with Us. 8.5 Governing Law. These Terms of Sale shall be governed in accordance with
the laws of India. All disputes arising out of these Terms of Sale shall be submitted to the
exclusive jurisdiction of the courts at Delhi, India.